Privacy Policy

Cancellation Policy

In order to ensure a quality and timely service, we work with appointment only and require at least 24 hours notice to cancel any appointment . Any cancellations with less than 24 hours notice will result in a $100 charge. After skipping a session without 24 hour notice, we may require the service charge prior to booking next appointment.

Refund Policy

We have a no-refund policy for service rendered.

If you have purchased a discounted package and would like to return the unused portion of your package, the treatment sessions you have received will be priced off of per session prices and any remaining portion of your payment can be exchanged with other services at any time.

Website Privacy Policy

Dr. Leslie Gerstman is committed to protecting the privacy of all visitors to its Web site. It is our goal to maintain compliance with the highest standards of Web site privacy so our visitors may comfortably and safely use the site for a range of information needs.

What do we collect?

Our system routinely collects information about origin and site navigation of Web site visitors. This information is used only to help us modify the site based on use patterns and is not linked to any personal identifying information. Dr. Leslie Gerstman may utilize “cookies.” A “cookie” is a text file placed on the browser of Web site visitors to identify Web site use patterns. If users do not wish to have any “cookies” attached to their browser, they may disable cookies through their browser or Internet service company.

We do not collect any identifying or personal data on site users unless that information is submitted as part of a request for service or information, such as requesting an appointment or information. If information is required in order to provide a service, the Web site user will be informed as to which information is optional and which is essential for receipt of the service.

Who uses the information?

The only persons using collected Web site access information are Dr. Leslie Gerstman’s employees. If a visitor submits additional identifying information (as noted above), that information is available only to Dr. Leslie Gerstman’s staff.

Dr. Leslie Gerstman does not sell, share or release any information about Web site users to any third parties. Personal information about individual Web site users, as submitted as part of a service or information request, will not be shared in any way without specific consent from the user. However, we may disclose information when legally compelled to do so.

Why do we collect information?

Information about Web site use patterns will be utilized by Dr. Leslie Gerstman’s web team and other appropriate staff to modify and enhance the Web site. Identifying individual information (such as name, e-mail and address) will be used only as requested by the visitor.

Dr. Leslie Gerstman’s Web site offers opportunities to communicate with our staff by e-mail. Because normal e-mail is not encrypted, the possibility exists that unauthorized individuals may intercept e-mail messages with Dr. Leslie Gerstman. We are not responsible for the privacy of e-mail messages, except those stored in our system.

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